Talk to an engineer.
Not a call centre, not a form that disappears. You will get a reply from someone who can actually answer the question.
New enquiries
Tell us about your fleet, your site, or the thing that keeps breaking. We will come back within one business day.
Or use the form below.
Existing customers
If you are on a support plan, use your support channel for the fastest response. Response times as per your plan.
Urgent: vessel down
If a vessel has lost connectivity or a critical system is down, call the 24/7 emergency line in your support agreement. Do not email.
The number is reserved for customers on Professional and Critical support plans. That is how we make sure a call at 03:00 is always answered.
Send us something to work with.
The more you tell us, the more useful our first reply will be.
Offices
Singapore
5 Soon Lee St
06-25 Pioneer Point
Singapore 627607
Also covering Indonesia, Malaysia, the Philippines, Thailand, Vietnam, Hong Kong, Taiwan, South Korea and Japan.
Denmark
Germany, the Netherlands, Belgium, France and southern Sweden next day by car. The rest of Europe by plane.
We attend sites and vessels worldwide. Next-business-day attendance is available in Singapore and Denmark; everywhere else, we will give you an honest mobilisation time before you commit to anything.
NPT Solutions Pte. Ltd. · Registered in Singapore · Company registration number: 201737200G · Registered address: 5 Soon Lee St, 06-25 Pioneer Point, Singapore 627607